MTNL MNP
Mobile Number Portability (MNP) is a service in which a mobile phone user can switch to other mobile network operator without changing their mobile phone number for either prepaid or postpaid number. The mobile phone user is free to choose any of the network operator within its circle without need of notifying family/friends/associates about the new operator. The charges for porting to new operator is Rs. 19/- as recommended by TRAI but it may be differ from circle to circle. The whole process of porting will take 7 days except for Jammu & Kashmir, Assam & the North Eastern Regions where it will take near 10 days from the receipt of porting clearance from the donor operator (operator that you are leaving). The portability request is processed if the existing number connection is 90 days old and there should be no pending payments on existing network if using postpaid number.
Steps for Mobile Number Portability (MNP) to MTNL
- Get the Unique Porting Code (UPC) by sending SMS from active mobile number with a text “PORT <mobile number> ” to 1900.
- You will receive Unique Porting Code (UPC) within sometime.
- Complete the Customer Agreement Form (CAF) and Mobile Portability Form (MPF) with Unique Porting Code (UPC).
- The Customer Agreement Form (CAF) and Mobile Portability Form (MPF) will be available at MTNL mobile operator store, the operator’s store to which the active number is to be ported.
- Submit the Customer Agreement Form (CAF) and Mobile Portability Form (MPF) with self attested passport size photograph, ID Proof and address proof with signature at mobile operator store and/or any other document/s required by the new operator.
- A new MTNL Sim card will be issued after the submission of the required Documents at the MTNL operator’s store.
- MTNL Mobile will send an SMS on your old/existing operator’s SIM (existing connection) informing about the date and approximate time till which you can continue to use your existing operator’s SIM card.
- There will be a ‘no service period’ which will begin after date and approximate time up to which you can continue to use your existing operator’s SIM card.
- After the ‘no service period’, you can replace your existing operator’s SIM card with the new SIM card in your mobile handset.
NOTE: You will be able to join MTNL Sim within 7 working days from the date of request submission. You’ll not be able to cancel your MNP request after completion of 24 hours from date of submission of MNP request.
